Service Summary
We adhere to the principle that "Quality is Essential, Development is Paramount", and provide 1 year of free after sales services, including hardware maintenance services (except artificial damage); software version upgrading; database upgrading;
We strive to provide timely responses to issues with timely follow-up and treatment in accordance with policy;
We offer a service telephone hotline, remote maintenance and field services, as needed in accordance with policy.

In summary, our Standard Warranty includes:

1 year hardware maintenance;
1 year software upgrades;
1 year on-site support and non-product issues on-site service 3 times;
7 days * 8-hour telephone technical support response within 4 hours, 7 days * 24 hours E-mail technical support.